Office of the Ombudsperson
BC Ombudsperson
Community Agency
Mandate
"We assist with and investigate complaints from members of the public about the administration of government programs and services. Whether it’s a delay in receiving service or a disagreement with a decision made, we impartially listen and work to find fair solutions to problems that come to us. " [Website]
Summary
The Office of the Ombudsperson receives enquiries and complaints about the practices and services of public agencies within its jurisdiction. Their role is to impartially investigate these complaints to determine whether public agencies have acted fairly and reasonably, and whether their actions and decisions were consistent with relevant legislation, policies and procedures. Services are provided free of charge.
Language(s):
English
Subjects:
Advocacy
Age Range:
Adulthood (19+)